Shipping & Returns
Where We Ship:
The DB Method ships via FedEx throughout the U.S., including Alaska and Hawaii. Shipping rates are:
- Continental U.S. – $20 flat rate
- Alaska – $110 flat rate
- Hawaii – $110 flat rate
Once an order is placed, you will receive an email confirmation. Please allow 1-2 days for your order to process. You will receive an email confirmation again when your order ships, at which time please allow 7-10 days for delivery.
You have 30 days from receipt of shipment to return your machine.
If you wish to process a return, please call customer service at 1.844.484.2028 to receive a Return Merchandise Authorization (RMA) number. This RMA number needs to be included in your return in order to receive your refund, less shipping and handling.
Only returns processed through our system will be accepted.
Once the return is received and processed, a refund will be issued (less shipping and handling charges). Due to the nature of the product, it must be returned in its original condition and packaging.
For more information, contact us at firstname.lastname@example.org or call Customer Service at 1.844.484.2028.
The DB Method is an effective machine, designed with quality and safety top-of-mind. Contact us at email@example.com with questions or issues. Each inquiry will be handled on a case-by- case basis.