Shipping & Returns
Where We Ship:
The DB Method ships via FedEx throughout the U.S., including Alaska and Hawaii.
Shipping rates are:
• Continental U.S. – $20 flat rate
• Alaska – $110 flat rate
• Hawaii – $110 flat rate
Once an order is placed, you will receive an email confirmation. Please allow 1-2 days for your order to process. You will receive an email confirmation again when your order ships, at which time please allow 10-14 days for delivery.
Returns:
The DB Method offers a 30-day money-back guarantee. You have 30 days from receipt of shipment to return your machine, no questions asked.
If you wish to process a return, please contact Customer Service at 1.844.484.2028 or help@thedbmethod.com to receive a Return Merchandise Authorization (RMA) number. This RMA number needs to be included in your return in order to receive a refund of your purchase price (less shipping and handling).
Only returns processed through our system will be accepted and all returns need to be in its original condition and shipping box.
Once the return is received and processed, a refund will be issued (less shipping and handling charges).
For more information, contact us at help@thedbmethod.com or call Customer Service at 1.844.484.2028.
Questions:
The DB Method is a patented and proven machine, designed with results, quality and safety top-of-mind. Contact us at help@thedbmethod.com with any questions or issues. Each inquiry will be handled on a case-by-case basis.