What is covered by DB CARE?
Free repair or, if your issue can’t be serviced, replacement of The Machine, for 2 years.*
Priority Customer Service
Expedited response time on all inquiries
DB Care must be added to a machine order at the time of purchase and cannot be added after an order has been submitted.
*Limitations and exclusions apply. For more information see
What is DB Care?
Warranty
-
A. What is covered by our limited warranty?
The repair or replacement of The Machine when purchased directly from The DB Method.
-
B. Does the limited warranty cover normal wear and tear of the products?
No, only if you receive a broken or defective product from The DB Method will we initiate a replacement or repair.
-
C. Who does the limited warranty extend to?
The original purchaser of any machine or accessory purchased from The DB Method. All manufacturer warranties, including any implied warranties, are valid only for the period of time the equipment is owned by the original purchaser. Please retain a copy of your receipt as proof of purchase.
-
D. Is the DB Method limited warranty transferable if I sell or give my machine or accessories to someone?
No, the limited warranty only covers the original purchaser and with proof of purchase.
-
E. How long is my machine under warranty?
1 year.